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Repair Main-D'œuvre
Note:
For this service: 1 repair = 1 price
Send the phone whole (without disassembling it). Please send your phone along with your password.
Stick your contact details on the front screen side.
Protect your phone preferably in bubble wrap, the whole packed in a well-sealed cardboard box!
This service is only available for professionals in mainland France (excluding Corsica). Additionally, each order for the "Repair Labor" service must be placed separately from the rest of your purchases to simplify the process for you.
This product does not include parts.
Thank you for your trust.
Important information: the processing time is at least 7 business days, or even 2 weeks.
Please inform your end customer before ordering this service.
Important information: the processing time is at least 7 working days, or even up to 2 weeks.
Please inform your end customer before ordering this service.
- Name: Manufacturer's guarantee
- Description
Original accessories
(APPLE, HUAWEI, SAMSUNG) come with a one-year European warranty from the date of sale. This warranty can be claimed directly from the manufacturer. Defective accessories must be returned in their original packaging and show no signs of abnormal use.
Completed Devices
Completed Devices come with a 12-month legal warranty from the date of purchase. If you encounter a problem with a phone purchased new on our site, you should contact the manufacturer, who will take charge of your phone with the warranty (with invoice).
For iPhones you can go directly to an Apple Store.
KINGSTON PRODUCT WARRANTY :
LIFETIME WARRANTY :
Memory modules including ValueRAM®, HyperX®, Retail Memory and Kingston memories for specific systems, Flash memory cards (e.g. Secure Digital, Secure Digital HC and XC, CompactFlash, MultiMediaCard, SmartMedia, excluding microSD Industrial Temperatures and Bali microSDHC UHS-1 Class 10 cards) and Flash adapters.
5-YEAR WARRANTY :
DataTraveler® USB keys (excluding DataTraveler® Workspace), IronKey® USB keys, SSDNow® KC100 (solid-state drives) and microSD Industrial Temperatures cards.
3-YEAR WARRANTY :
DataTraveler 2000, HyperX SSDs (FURY, Savage, and Predator) SSDNow® (solid-state drives), except for SSDNow® DC400, SSDNow® KC100, SSDNow® KC400, SSDNow® S200/30GB, SSDNow® SMS200/30GB, SSDNow® UV300, SSDNow® UV400, SSDNow® DCP1000 and SSDNow® SSD UV500 and M.2 series. G.2 (SM2280SEG2). 2-YEAR WARRANTY : SSDNow® S200/30GB, SSDNow® SMS200/30GB, DataTraveler® Workspace, DataTraveler® Bolt Duo, MobileLite® Wireless - Gen 3, MobileLite® Wireless - Gen 2, MobileLite® Reader, microSD Reader, HyperX™ Cloud headset (excluding any free promotional items included in the package), HyperX™ Mouse Pads, Nucleum™, HyperX™ keyboards and mice, ChargePlay™ Duo.
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Chrono / TNT / UPS next-day (except public holidays). Paris courier same-day. Store pickup 7/7.
UPS Express & Chronopost. 1-3 days Europe, 2-5 days worldwide (on average).
- Before any return, create a return request from your account (« Product Returns » button).
- Damaged or missing parcel: first contact the carrier (order tracking number), then our Chat with photos.
- Any claim within 2 weeks of shipment.