Repairability Index

What is the Repairability Index?  

The repairability index is a score out of 10 assigned to certain electronic products, such as smartphones, to evaluate how easily they can be repaired. Its purpose is to inform consumers and promote more sustainable practices by reducing electronic waste.  

The score is calculated based on several criteria, including:  

1. Technical documentation: Availability of repair guides.  

2. Ease of disassembly: How easy it is to take the product apart and the tools required.  

3. Availability of spare parts: How long spare parts are available and how quickly they can be delivered.  

4. Cost of spare parts: Price of spare parts compared to the cost of a new product.  

5. Specific criteria: Additional criteria tailored to each product category.  

Since January 1, 2021, in France, it is mandatory for resellers to provide this index to consumers when selling products that fall under the regulation.  

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Your Responsibilities as a Reseller

As a reseller, you are required to:  

1. Clearly display the repairability index near each relevant product, whether in-store or on your e-commerce website.  

2. Ensure this information is visible to consumers before they complete a purchase.  

The index must be accompanied by a specific logo and, ideally, a link or documentation explaining the evaluation criteria.  

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Useful Links to Access Repairability Indexes for Major Brands

We’ve made it easier for you to access repairability indexes for the main brands we distribute:  

- Apple: View repairability indexes for iPhones and other products directly on their official website.  

  [Access Apple Repairability Indexes](https://support.apple.com/fr-fr/repairability)  

- Samsung: Samsung provides repairability indexes for its smartphones on a dedicated page.  

  [Access Samsung Repairability Indexes](https://www.samsung.com/fr/support/repairability-score/)  

- Xiaomi: Find repairability index information for Xiaomi products here.  

  [Access Xiaomi Repairability Indexes](https://www.mi.com/fr/service/repair/repairability/)  

- Oppo: Oppo publishes repairability indexes for its smartphones on its official site.  

  [Access Oppo Repairability Indexes](https://support.oppo.com/fr/repairability/)  

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Additional Resources

- To learn more about the repairability index:  

  [Official Website of the Ministry of Ecological Transition](https://www.ecologie.gouv.fr/indice-reparabilite)  

- To consult the legal details of this obligation:  

  [Legifrance - Decree on the Repairability Index](https://www.legifrance.gouv.fr/jorf/id/JORFTEXT000042654684)  

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Important Note: We provide you with the necessary information to help you comply with legal requirements. Feel free to contact us for any questions or assistance regarding the repairability index.